Great points and examples where ability, insight, willingness and commitment can all be enablers when making decisions! Class, what about willingness? Have you seen where an individual or individuals were not willing to make a decision in a specific situation? For instance, I know from experience that HR decisions (e.g. hiring, firing) can be very difficult to make at times. Lack of willingness to make an HR decision can impact a team's productivity and morale. What approaches have you seen be used to motivate people to be willing to make key decisions?