Four characteristics of services intangibility


Four characteristics of services; intangibility, inseparability, heterogeneity and perish ability.

 

Contrast two competing services (for example, United Airlines and Continental Airlines).. How do they address the four characteristics of services?

Request for Solution File

Ask an Expert for Answer!!
Operation Management: Four characteristics of services intangibility
Reference No:- TGS01122561

Expected delivery within 24 Hours