First-generation KM dealt with creating an environment in which knowledge could be shared and used for optimum results within a particular organizational framework. In comparison, second-generation KM helps an organization discover and recognize the most effective knowledge sources. Second-generation KM also helps an organization use that source to expand and rearrange the knowledge so that optimized results can be obtained.
First-generation KM and second-generation KM differ in their approaches to strategies related to supply and demand versus the whole life cycle. With respect to this difference, discuss the advantages of second-generation KM over first-generation KM.