Find a company that has dealt with the impact of poor
Find a company that has dealt with the impact of poor quality.
1. Which one (or more) of the 9 dimensions of quality was/were impactd?
2. How did the company respond?
3. How did the quality concern affect customer satisfaction?
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find a company that has dealt with the impact of poor quality1 which one or more of the 9 dimensions of quality waswere
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