Question 1:
By referring to internal factors of enterprise productivity, discuss and describe how you would improve the productivity of the organization where you are working in?
Question 2:
(a) Make a distinction between single factor productivity and multifactor productivity.
(b) The weekly output of a production process is shown in the table below, together with data for labour and material inputs. Overhead is charged weekly at the rate of $1500 plus 0.6 times direct labour cost. Suppose a 40-hour week and an hourly wage of $16. Material cost is $12 per running foot. Compute the average multifactor productivity for this procedure.
|
Week
|
Output
|
No. of Workers
|
Material (ft)
|
|
1
|
4300
|
7
|
2800
|
|
2
|
3800
|
6
|
2400
|
|
3
|
4000
|
6
|
2600
|
|
4
|
4200
|
7
|
2700
|
Question 3:
(a). Identify and explain the eight (8) quality management principles which embrace ISO 9001:2000.
(b). Discuss the potential benefits associated with these principles.
Question 4:
By referring to an organization of your choice, explain how the Quality Management System Model (QMS Model) might lead to continual enhancement and customer satisfaction.