Wheeler & Chambers, Understanding Statistical Process Control 3rd:
Using Process Behavior Charts Effectively (5.0, 5.1, 5.2, 5.4) Skim 5.3
Answer the following questions:
1. Explicitly state "The Pattern Detection Guideline".
2. Briefly explain in your own words why this is an effective guideline for SPC.
3. State explicitly each of the detection rules described in the Western Electric Zone Tests. Briefly explain the rationale or justification for each of the four rules.
Show your work so your results can be verified by another manager.
Use an effective document and/or spreadsheet layout.
Work carefully and use neat unambiguous notation.