Problem
What are the most important actions an organization (and their leaders) should take to accomplish a Quality/Patient Safety Transformation?
As we have been going through the materials from the book, videos and other resources, a number of key leadership actions/behaviors have been identified to move an organization through a process to create a plan for improving Quality and Patient Safety within their organization.
In addition to the materials we have covered, it is also helpful to focus on key steps successful organizations, in this case, The Mayo Clinic, have taken to achieve superior quality and patient safety. Please review the below article to get an understanding of the next generation leadership.
o Journey to Perfect: Mayo Clinic and the Path to Quality - PDF Document (655 KB)
Address what you believe are the most important actions and behaviors that leaders of an organization may take to accomplish the improvement of quality and patient safety within their organizations.
Using the above article and what you have learned thus far, please complete the following steps:
A. Read the article "Journey to Perfect - Mayo Clinic and the Path to Quality".
B. Upon completion, have a briefing paper to be delivered to the your Board of Directors to include:
a. Use of the principles of quality management/patient safety to identify what you believe are the most important actions/behaviors that organizational leaders can take/exhibit to improve the Quality/Patient Safety of their organization.
C. Explain the reasons that you chose these key action or behaviors.
D. Explain why you think these are important to you as a leader and how you might include them in your role today or in your future health care career.