Question 1: Explain The Six Steps Model of Mediation.
Question 2: Explain what is the benefit that a company would have when applying this conflict mediation model.
Question 3: Mention and explain the structure that takes place in the face-to-face mediation meeting and provide an example that includes all the stages of this process.
Question 4: Apply the six-step model of mediation to a situation you have experienced or a hypothetical one.