Explain the service recovery paradox and discuss its, Operation Management

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Explain the service recovery paradox and discuss its

1. Explain the service recovery paradox, and discuss its implications for a service firm.

2. Violating an NDA may be a breach of contract, but doesn’t this have the impact of getting important information into the system sooner? Does this make the market more efficient and accurate? Discuss insider trading and whether its bad to have insiders profit from market manipulation.

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Operation Management: Explain the service recovery paradox and discuss its

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