Explain the potential costs and failures of quality


Assignment: Memorial Hospital

Read the "Memorial Hospital" case study in Chapter 4 of your text. In a three- to four-page paper, respond to the guided response below.

• Discuss ways that a hospital might measure quality. Be sure to explain your reasoning.

• Explain the potential costs and failures of quality for Memorial Hospital and discuss how each can be measured.

• Discuss ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care.

• Analyze the methods Memorial could use to assess the quality of health care it is providing.

Your paper should be in paragraph form (avoid the use of bullet points) and supported with the concepts outlined in your text and additional scholarly sources.

Submit your three- to four-page paper.

Discussion 1: Suppliers

Should a firm attempt to have fewer or more suppliers? What are the advantages and disadvantages of each approach? Your initial post should be 200-250 words.

Discussion 2: Forecasting Methods

Read Problem 6 in Chapter 6 of your textbook. Calculate and answer parts a through d. Include all calculations and spreadsheets in your post. Explain why the moving average method was used instead of another forecasting method. What might be another forecasting method that could prove to be just as useful? Your initial post should be 200-250 words.

Problem 6. The figures below indicate the number of mergers that took place in the savings and loan Industry over a 12-year period.

Year

Mergers

Year

Mergers

2000

46

2006

83

2001

46

2007

123

2002

62

2008

97

2003

45

2009

186

2004

64

2010

225

2005

61

2011

240

a. Calculate a 5-year moving average to forecast the number of mergers for 2012.

b. Use the moving average technique to determine the forecast for 2005 to 2011. Calculate measurement error using MSE and MAD.

c. Calculate a 5-year weighted moving average to forecast the number of mergers for 2012. Use weights of 0.10, 0.15, 0.20, 0.25, and 0.30, with the most recent year weighted being the largest.

d. Use regression analysis to forecast the number of mergers in 2012.

Format your assignment according to the following formatting requirements:

1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.

2. The response also include a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.

3. Also Include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.

Attachment:- Memorial-Hospital.rar

Solution Preview :

Prepared by a verified Expert
Operation Management: Explain the potential costs and failures of quality
Reference No:- TGS02086582

Now Priced at $45 (50% Discount)

Recommended (90%)

Rated (4.3/5)