Explain the logic and use of the service-positioning matrix


Essay Assignment

1. Describe the four types of processes used to produce goods and services.

2. Explain the logic and use of the product-process matrix.

3. Explain the logic and use of the service-positioning matrix.

4. Describe how to apply process and value stream mapping for process design.

5. Explain how to improve process designs and analyze process maps.

6. Describe how to compute resource-utilization and apply Little's Law.

Format your assignment according to the following formatting requirements:

1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.

2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.

3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.

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Operation Management: Explain the logic and use of the service-positioning matrix
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