Essay Assignment
1. Explain how organizations seek to gain competitive advantage.
2. Explain approaches for understanding customer wants and needs.
3. Describe how customers evaluate goods and services.
4. Explain the five key competitive priorities.
5. Explain the role of OM, sustainability, and operations in strategic planning.
6. Describe Hill's framework for operations strategy.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.