You are in a meeting with your vice president. Someone keeps referring to an upcoming critical company effort as a project, a program, and as an operation. Your VP turns to you and asks you if there are differences between the three and, if so, what are they?
Explain the differences to the group, emphasizing why there is a difference between projects and programs and/or operations. In doing this, define a project. What are four characteristics that help differentiate projects from other functions carried out in the daily operations of the organization?