Problem 1: Explain the purpose of the Humanitarian Settlement Services (HSS) Program.
Problem 2: The Department of Immigration and Border Protection and its agencies play an important role in planning the range and scope of settlement services in Australia; however, they provide funding to the community sector to actually deliver the services. Explain how this is an effective response.
Problem 3: Describe solutions to three complex issues that might be experienced by your clients.
Complex issues include:
- Settling into a new country
- Family issues
- Sense of isolation; feelings of not belonging
- Fear - lack of control over lives