Explain how relationship selling is related to the


1. Explain how relationship selling is related to the marketing concept.

2. What is the difference between a distribution center and a warehouse?

3. Describe why CRM is so important in managing supply chains. Use an example in your discussion.

4. What is the impact of facility decisions on a supply chain?

5. How do supply chain management activities differ between services and manufacturing companies? In what ways are these activities alike?

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Operation Management: Explain how relationship selling is related to the
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