Explain how financial institutions serve the needs of


1. Explain how financial institutions serve the needs of consumers, small businesses, and corporations. In the event the needs are provided how can it impact the consumer services?

2. You feel like you have a lot of excellent ideas at work. You try to bring them up at meetings, but your boss or co-workers don’t seem to listen. How would you go about handling this situation? Why might they not be listening to you?

3. Select a company you consider to be innovative and research their underlying innovative strategy. Identify their “big idea” that started the company’s innovation and describe their strategy at that time. Compare and contrast that strategy to their innovative strategy of today.

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Operation Management: Explain how financial institutions serve the needs of
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