Problem:
Sam,
Using the Plan-Do-Check-Act (PDCA) cycle is an excellent choice for evaluating your change project. Its strength lies in its iterative nature, which is particularly well-suited for healthcare settings where patient safety and effectiveness are paramount. I would add that another valuable perspective to consider is the sustain phase, sometimes referred to as the PDCA-S or PDCAS cycle. This additional step focuses on ensuring that the successful changes become a permanent part of the organization's culture and processes. While the Act phase addresses scaling up, the Sustain phase is about establishing long-term protocols, training new staff on the new process, and regularly auditing to prevent a regression to old habits. This ensures the continuous improvement you mentioned isn't just a one-time event but becomes an embedded practice, making the change last.
Jennifer, Benton.
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