Ethical dilemma focuses on communication conflict management, and training and developing staff to be able to complete the goals of the firm. Stacy was hired because of her strong skill set and quality of education. Once Stacy was hired she received little guidance and training and was set
up for failure. By being given a heavy workload and scrutinized by one of the partners, Doug, Stacy became dissatisfied with the treatment and unreasonable expectations toward the employees at Dewey, Cheatum, and Howe. Stacy was unsure how to present the firm in a positive and favorable manner.
There are several leadership problems occurring at Dewey, Cheatum, and Howe. First, management is not training and developing staff to successfully complete their work. Stacy was not informed about the company's policy against working off the clock. Also, since her supervisor knew she was working off the clock, the supervisor should have informed Stacy of the firm's policy. Second, Doug would reprimand Stacy without trying to improve the situation or her skill set so that she would be able to successfully handle similar situations in the future. He displayed a competing style of conflict management, and his interactions with Stacy were hostile and expectations unrealistic. Third, after the partners received the psychologist's report, instead of collaborating with employees and attempting to improve the situation, they instructed staff to falsely display the firm in a positive and favorable manner with new hires. For these reasons there is little hope that the problems at the firm will improve. In fact, the partners are all but guaranteeing that new hires will soon be in the same situation as Stacy, if not worse.
Evaluate the ethics violations, suggest a solution, and support your suggestion.