The case study:
Sally is a sales representative close to her sales goal for the year. If she sells textbooks worth $1,000 in the next week, she will hit her sales goal and earn a $10,000 bonus. Sally's customers are not interested in purchasing any more educational material this year. Her only hope is to buy those textbooks herself and donate them to a needy school.
What would you do if you were in Sally's situation?
Do you think it is ethical for Sally to spend $1,000 to earn $10,000? Why or why not?
In your opinion, what are some of the ethical challenges faced by operations managers? What is each employee's responsibility regarding ethics in the workplace?
The solution addresses all of these questions. There is a discussion on possible policy violation in addition to an ethics issue.