Estimating average time a client spends at facility


Assignment:

A day spa would like to estimate the average time a client spends at their facility. The manager hires a student intern to observe the business on five different days at a random time each day. Here are the results of the observations:

Date of Observation

Number of clients in the waiting area

Number of clients getting a massage

Number of clients getting a facial

Number of clients in the tanning booths

1/15/2017

1

3

2

1

1/22/2017

1

1

1

2

1/28/2017

3

2

0

0

2/4/2017

2

1

1

2

2/6/2017

2

2

2

1

Records show that the facility sees, on average, 40 clients per day. Assume they operate from 9:00 am to 5:00 pm. How long in minutes does a patient spend in their facility on average?

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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Operation Management: Estimating average time a client spends at facility
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