Assignment:
ERP and CRM in Business
Most large businesses rely on many complex processes to keep them running smoothly. Two large areas that impact large areas of business and IT are ERP and CRM.
Answer the following questions:
- How do ERP and CRM help a company?
- What are the drawbacks to setting up those different types of systems in a business?
- What direct effects do these systems have on customers?
Cite your research using the correct APA format.