1. Ensuring that the organization is making good hiring decisions is essential to success. In terms of employee selection, what is the significance of organizational fit?? Answer must have a minimum of 150 words.
2. List some common processes that you perform as a student. How can you use the knowledge from this chapter, such as identifying bottlenecks, to improve them?
3. Identify and discuss the most important issues surrounding the successful use of CRM at Frito-Lay. How does CRM link the marketing and sales functions of the organization?