1. Reference the textbook or any other source material that you have familiarity with (as well as draw from your own personal and professional experience) to:
Compare / contrast a “leader” vs. a “manager” with regard to:
1) communication styles
2) motivation strategies
3) methods used to increase productivity
2. Competing on cost is
A. achieving maximum value as perceived by the customer.
B. concerned with reliability of scheduling.
C. based upon flexibility.
D. concerned with uniqueness