1. During this course, you have participated in a problem-based case-based learning event. Provide a short review of the challenges you experienced, how you overcame and how you feel about a course that has no pre- or post-event tests. Support your opinions by referencing sources such as the textbook or internet research. Be sure to cite your sources using APA format.
2. I am doing a project on my future business plan, the business idea is a small lodging establishment which offers overnight accommodation and breakfast, yea some what similar to Airbnb but the whole idea is to give customers a memorable experience during their stay where they could interact with other guests during the morning breakfast time and socialize and have a little play area for kids (It's somewhere between a motel and a resort). For such a business what should the Operations and Technology plan include?