Consider the Question, "Does quality flow through your company?" and relate it to any job.
State the business or process you are reviewing. Then, answer only the following questions:
1. Which departments have the most and the fewest problems?
2. Does your company (or the process you are reviewing) or one particular area needs a quality improvement program?
3. If you could make one change to fix something today related to this flow, what would that change be?