Do you think that exact measurements are an important


1. Do you think that exact measurements are an important component of quality from the standpoint of a customer at The Home Depot? What are other important components of quality? 

2. Is it important to pay taxes and also to buy insurance? Explain. What should happen to those who do not pay taxes? What should happen to those who do not buy required minimum amounts of insurance?

3. How can the retailer minimize theft at the incoming merchandise point?

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Operation Management: Do you think that exact measurements are an important
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