Research Paper Homework
Watch the Youtube video Deming at Pontiac. Research W. Edwards Deming and the Total Quality Movement (TQM).
Read the article Sears: A Case Study in Business Failure.
Consider how Deming and Total Quality Movement (TQM) would have dealt with (or avoided) the problems that occurred. What does a TQM initiative look like in an IT department? How would IT support Total Quality at your chosen company?
Research paper must have 5 academic sources. Academic sources do not include wikis, message boards, support forums, etc. Do not copy and paste large blocks of text from your sources!
Format your homework according to the following formatting requirements:
o The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
o The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
o Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.