Problem
A 16-year-old female from Pakistan was diagnosed with Herpes type II and is wondering what all these are filled group vesicles on her labia majora. The teen's parents are waiting outside of the clinic and want you to tell them about the diagnosis and the underlying cause. Unfortunately, one of the nurses breached the confidentiality of the patient and told the parents about the underlying etiology of the diagnosis. The consequences of familial conflict were devastating, and the nurse was terminated. The medical team decided to hire a leader for this clinic to operate in the best quality possible. Define and discuss the terms patient relations, patient advocate and patient/family advisor through this case.