Problem
Johnny Trump, the CEO of TechSmart is opening a new location in Northside. Johnny already has operations in Westside, Eastside, and Southside. To achieve this the company has anticipated that they would need 50 IT technicians, engineers, and data analysts by the end of the year, 2022, with hopes of expanding to other locations by the following year, 2023. The CEO is an impatient, results-oriented, innovative, hardworking, focused entrepreneur. He likes working with aggressive, highly creative, skilled, focused team players who are flexible, change-driven, informed, and cutting-edge professionals much like himself in work ethic but from diverse groups. He believes that professionals with varied backgrounds contribute to better solutions and creativity. He wants only those who are as committed as he is to growing a company that produces the industry standard and benchmark in intranet and software technology. The main modes used for advertising job vacancies currently are headhunting and newspaper advertisements. This industry is known for high turnover which has led to a significant increase in training costs in the organization. In order, to meet their goals it is expected that Human Resources curb the level of turnover which is about 30% when it should be 12%. This industry is also quite competitive, as a result, the benefits package offered must meet industry standards. Employees must be willing to work sixty to ninety hours a week at TechSmart if the project requires, as well as dedication to and passion for customers, the firm, and the project team. The CEO may start people out with salaries slightly below the industry average, but he rewards performance and tenure. He's reputed to double a salary when an engineer exceeds expectations. He also contributes his company's stock to the employee's benefits package, subject to their length of employment. At the current rate, a person might retire a millionaire if he or she can withstand the pace.
Discuss the major issues in recruiting and selecting in the above case.