Discuss the concept of emotional intelligence


Questions:

Communication for Leaders

1. Discuss the concept of emotional intelligence, and justify its importance within the organizational culture.

2. Do you see a value in the use of the Myers-Briggs Type Indicator (MBTI) as a means of increasing employee self-awareness? Justify your position with support from the text and/or additional academic sources.

3. Discuss the interdependence of cultural variables and their impact on communication across cultures.

4. Compare and contrast the impact of cultural collectivism and individualism as they relate to leader communication.

5. Explain the factors responsible for the failure of some teams to operate as effectively as possible and identify things that can be done to build successful teams.

6. Discuss the importance of purpose when evaluating the need for a meeting.

7. Describe how and why a matrix measuring conflict-handling modes can be used by mediators to assist in managing conflict created within meetings.

Barrett, D.J. Leadership Communication (2011). McGraw-Hill/Irwin.

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