1.Which of the costs and benefits of voluntary turnover are most likely to vary according to type of job? Give examples.
2.If a person says to you - "It's easy to reduce turnover, just pay people more money" - what is your response?
3.Why should an organization seek to retain employees with performance or discipline problems - why not just fire them?
4.Discuss some potential problems with downsizing as an organization's first response to a need to cut labor costs.