Discussion Post: Customer Retention
Your company provided you with data about sales, customers, and products. You review the data and find yourself concerned when you notice the high customer churn rates (loss of current customer-base).
o Discuss some methods or applications of data science that can help identify potential customer churn and how it can help prevent customers leaving (retention).
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.