Problem
• Discuss how you can apply the concepts learned in this course to your current or future career. How might the lessons you have learned positively impact your career success? AND IF YOU WANT TO: View the following video of the Toyota CEO's message regarding product defects and recalls: Youtube Video: "Toyota CEO Apologizes for Recall, Accidents".
• Discuss his message and how it was crafted, particularly in relation to Toyota's safety issues causing injuries and fatalities. Do you feel his response was genuine?
• Do you believe he will make sure steps are taken to prevent future accidents and fatalities? If not, why not? Would you have presented the message differently?