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Discuss different approaches to conducting interviews


Problem: Respond to at least one of your colleagues' posts and provide additional recommendations to your colleague.

My peer is: Nicole Elisabeth Kohl

Reply from Nicole Elisabeth Kohl

When I reflect on the two videos, it becomes clear that there were different approaches to conducting interviews. In the first video, the interviewer was unprepared. The interviewer appeared more nervous than the interviewee. In addition, it appeared that the interviewee had not received the necessary background information before the interview. For instance, she had not been informed that the session would be tape-recorded; she had not been provided with an estimate of the time required to complete the interview; and apparently, she had not obtained prior permission to participate in the study. These organizational issues could have been resolved prior to the interview date. This could have minimized their impact during the interview. At one point during the interview, the interviewer made a statement that appeared to contradict Laura's first response. "Now we have all had bad workplaces." I found this confusing while watching the video. I imagine it would be disconcerting for Laura. As an interviewer, you want to engage your participant in conversation. However, when you intentionally appear to go against previous responses, you lose credibility and focus. There was virtually no eye contact from the interviewer, and her body language suggested a physician's office. She did not appear to be attentive.

The second video showed the opposite approach to the first. Dr. Crawford introduced herself and gave Laura credit for participating in the study. Prior to the interview, she explained the study's format and reminded Laura of the goals of her project. Clearly, Dr. Crawford had done her homework. Her instructions were clear. She appeared to be thoroughly involved and extremely well-prepared. She demonstrated excellent nonverbal behavior. She offered Laura a copy of the transcript after completing the interview. She clearly explained to Laura why she wanted to ask her questions and how the answers would be used. She also asked Laura if it was okay to use the audio recording. Each question followed Laura's previous response, allowing her to provide additional information. Dr. Crawford demonstrated examples of coding terms from this study, i.e., Fun, Support, and Experience. I believe that non-verbal communication is critical in interviews. Dr. Crawford exhibited positive non-verbal behaviors throughout the interview. Her body language displayed that she remained engaged and interested in what Laura had to say. Dr. Crawford maintained eye contact with Laura throughout the entire interview. Dr. Crawford appeared interested and focused.

These two videos helped me understand how I will be expected to conduct my interviews for this assignment. They provided insight into what I need to do and what I should not do. A significant DO is to ensure that the interviewee has an understanding of what he/she signed up for, as well as what the ground rules of the interview are and how his/her responses will be used within your research. A primary DON'T is a lack of preparation. Lack of preparation creates discomfort for your interviewee and possibly leads to an unsuccessful interview. Need Assignment Help?

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