Question: What are indicators and how should they be measured? What are the tools and methods available for a project manager to measure the performance of a project? Why should project managers plan for conflict? Can it be a benefit? Why or why not? When do you develop a conflict resolution plan? Why is there more potential for conflict in a project environment as opposed to an operational environment? What is the difference between monitoring and controlling? What role does technology play in the monitoring and controlling of a project?