Discussion: Emotion and Connection
Go through the brief articles posted below and discuss how ANY business, industry, consumer category (the topic can be one other than sports) can use emotion and technology to devleop a stronger relationship with their customers.Retail, dining, education, health care, media, travel, entertainment, automotive, energy etc. all have potential to gain a stronger connection with their customers and increase revenue.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.