Problem:
As the new Human Resource Representative in your organization, you immediately notice the absence of a management training program. Employees have been promoted into leadership roles, yet given no training on how to effectively perform in that role.
Is it important to develop a management training program? Why or why not? Considering the five step training and development process, what type of management training program would you suggest for your organization; what would it include? Finally, what step of that process do you feel is most important and why?