Develop rapport with older adults than you with middle age


Problem

Watch the video "In Home Visit Older Adults" (there is a slight delay at the start so be patient). Please watch the video and assess two sides: (i) the care and questions asked of the case worker and (ii) the perspective of those receiving care. Address the following questions:

• What is your comfort level entering the home of other individuals and providing services?

• Given that this is a review of care session, there is some familiarity with the case worker. Would this be a much more difficult session should this have been a newly assigned case worker?

• What means might you take to develop rapport with older adults than you might with middle age individuals or children?

• What suggestions do you have for this case worker to improve her practice?

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HR Management: Develop rapport with older adults than you with middle age
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