Case Study Information: As the crisp dawn unfolds over Guelph, the BytePeak Software office is already crackling with a different kind of early morning frost. Today's forecast: a storm of discord brewing between Marcus and Irena from Globex Corporation, each championing fiercely divergent visions for the much-anticipated ERP system. Like a canoe caught between the currents of opposing rivers, the project risks capsizing unless navigated with expert care. Your role as consultants is to bridge the gap wider than a goalie's net during a penalty shot. Johnny, with his instinct for strategic navigation, has pinpointed a Relationship Harmony Index of 80% as the beacon to guide this ship back to smooth waters. Liz knows that aligning the system's functionalities with a Feature Consensus Rate of 85% is crucial. Dave, the architect of BytePeak's logistical symphony, insists on a Conflict WIL PROJECT WIL PROJECT - BytePeak Software Program Name: Advanced Project Management Project Code: CPL-5559-PMLT-WIL1659 Resolution Completion time of under 72 hours. The BytePeak consultants are now called upon to delve into the art of mediation, using their profound skills to untangle this knot of contention. It's a delicate task, yet it's crucial for aligning the heartbeats of both the Logistic and Sales departments to the rhythm of the project's objectives. You'll need to foster a culture of collaboration and understanding, as warm and inviting as a cottage fireplace in the heart of winter. The aim is to transform this frosty standoff into a harmonious alliance, strong and reliable as the steel of the longest skating rink in the world. Deliverables for This Week's Case Study
1. Develop and facilitate a Conflict Resolution Workshop tailored to Marcus and Irena's departments, focusing on communication styles, shared goals, and the importance of the ERP to Globex's success.
2. Construct a detailed Mediation Roadmap, outlining the steps to achieve the Feature Consensus Rate and Relationship Harmony Index, including timelines and responsible parties.
3. Create an interactive presentation demonstrating the impact of positive organizational change, featuring case studies and strategies for maintaining motivation throughout the ERP implementation process.