Discuss the below:
Q: Determine the utilization and the efficiency for each of these situations:
a. A loan processing operation that processes an average of 6 loans per day. The operation has a design capacity of 13 loans per day and an effective capacity of 11 loans per day.
b. A furnace repair team that services an average of 2 furnaces a day if the design capacity is 8 furnaces a day and the effective capacity is 7 furnaces a day.