Discussion: Building Common Ground
Based on the case study transcripts provided, look for instances in which the characters employed communication to manage the situation, collect relevant information, and build common ground. Then, identify practices through which the team can rebuild trust. Finally, determine the best course of action for resolving the conflict and provide your recommendations for moving forward.
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.