Prepare and implement change management plan
Performance objective
The candidate will demonstrate the ability to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.
Assessment description
This assessment task is continuation from assessment task 2. It consists of preparing and implementing change management plan developed in task 2. Assessment Task 3 consists of two parts.
Procedure
Following Assessment Task 2, you are required to prepare for and implement your change management plan in part.
Your implementation will encompass running a meeting for your team in which you:
- Explain and discuss the change management plan in detail
- Allocate responsibilities for at least 2 different strategies outlined within the plan
- Instruct / mentor each person to whom you have allocated a responsibility to, to ensure they understand and are empowered to perform their allocated task
- Allocate / assign resources to the team
- Discuss and agree on reporting protocols to be followed throughout the change management process
It is important that you are prepared for this session, ensuring you:
- prepare for the session to ensure everything is covered
- develop and provide relevant documentation / supporting materials to your team
Your assessor will observe you running the meeting.
Specification
Your assessor will be looking for your ability to:
- analyse and interpret information about the organisation's internal and external environment and consult with stakeholders to identify requirements and opportunities for changes that support organisational objectives
- prioritise opportunities for changes with input from managers
- develop a change management project plan for the priority changes incorporating resource requirements, risk management and timelines
- develop strategies to communicate or educate the changes and embed them
- obtain approvals and agree reporting protocols with relevant managers and implement the plan including addressing barriers to change
- review and evaluate the change management project plan and modify as needed to achieve objectives.
Adjustment for distance-based learners
- No variation of the task is required.
- Documentation can be submitted electronically or posted in the mail.
Meeting context:
Each meeting will consist of yourself (running the meeting), and at least 2 other people, who will role-play the employees. These employees will be role-played by persons who are not students within your course (such as other trainers or assessors)
Things to consider whilst role-playing an employee:
- Be prepared
- Act professionally throughout the process
- Be prepared to ask questions when you require more information
- Answer all questions to the best of your ability
- Make sure that by the end of the session, you are fully aware of the strategy you have been allocated, along with the actions you would need to perform to achieve this.
Task:
You are to submit the following
- Your meeting plan,
- Copies of documentation provided to employees
Your assessor will observe you running the meeting
Assessment task 3 - Student self-assessment checklist
This checklist is similar to the one being used by your assessor during this assessment.
This checklist should be reviewed by you to evaluate your readiness for assessment, and to confirm your understanding of the criteria by which this assessment task will be judged.
Once you feel you have the required skills and knowledge to demonstrate each of the following assessment criteria, you are ready to be assessed. Please speak with your assessor if you feel you are not ready to be assessed before the assessment has commenced.