Assignment: Technology for Customers
Instructions
Prepare a 3 pages document that addresses the questions below. A title page and reference page must be included.
Section I: Customer Relationship Management
1. Explain the reasons why CRM is important for a business.
Review the CRM software products profiled in the article: The Best CRM Software, Select two CRM products you would consider purchasing for a small business.
1. Name and describe the products you have selected.
2. Compare the differences, similarities, and the pros and cons of each.
3. Arrange your two selections in order of priority and explain why you would choose one ahead of the other.
Section II: Payment Technologies
1. Describe the use of point of sale technologies.
Review the point-of-sale software products profiled in the article:The Best Point-of-Sale (POS) Systems Select two POS products you would consider purchasing for a small business.
1) Name and describe the products you have selected.
2) Compare the differences, similarities, and the pros and cons of each.
3) Arrange your two selections in order of priority and explain why you would choose one ahead of the other.
Section III: Additional Management Technologies
Research social media management software products. Select two social media management products you would consider purchasing for a small business.
1) Name and describe the products you have selected.
2) Compare the differences, similarities, and the pros and cons of each.
3) Arrange your three selections in order of priority and explain why you would choose one ahead of the other.
Research billing and invoicing software products. Select two billing and invoicing products you would consider purchasing for a small business.
1) Name and describe the products you have selected.
2) Compare the differences, similarities, and the pros and cons of each.
3) Arrange your two selections in order of priority and explain why you would choose one ahead of the other.
Research human resources management software products. Select two human resources management products you would consider purchasing for a small business.
1) Name and describe the products you have selected.
2) Compare the differences, similarities, and the pros and cons of each.
3) Arrange your two selections in order of priority and explain why you would choose one ahead of the other.
Format your assignment according to the following formatting requirements:
(1) The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
(2) The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
(3) Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.