Describe the likely key tensions between the sales and


1. Name two types of bias that could be a problem in the interview process and discuss specific ways in which these biases can be reduced:

2. Describe the likely key tensions between the sales and operations divisions of a small manufacturer that mostly produces to the local market. Now describe them for a global organization that sells in many regions and outsources most of its roduction to China.

3. What policies would you enact as an employer with regard to the non-work time behaviors of your employees? Does your employer have any such policy, and if so, what is the impact on you? In addition, describe any parts of this week's lessons that remain unclear. Be sure to explain the problem and what points require further clarification.

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Operation Management: Describe the likely key tensions between the sales and
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