Problem 1: Describe the five conflict-handling intentions (styles) that are based on the dimensions of cooperativeness and assertiveness. Expand in detail on each of the intentions.
Problem 2: Explain and provide a workplace example for each of the following communication situations: oral communication in downward flowing direction; written communication in upward flowing direction; and nonverbal communication in lateral flowing direction.
Problem 3: Organizational culture can be the lifeblood of the organization. List and explain with examples of each, four ways in which the organizational culture can be transmitted to the employees.