Problem
You are hired as a UX Designer to conduct a Usability Review of an existing web site, desktop application, or mobile app and present your findings and recommendation using below project direction.
Select an existing website, desktop, or mobile application and complete the following as the result of your Usability Review.
A. Describe the critical goal of the web site or application. In other words, what is the purpose or what is it designed to accomplish?
B. Describe four, distinct usability issues you uncovered (sorted by severity) based on the project resources and/or other research you performed. Complete the following information for each issue and present it in column format:
a. Usability Issue - List the issue
b. Severity Rating (High, Medium, or Low) - Rate the severity of the issue into one of three categories:
i. High severity - Issues that prevent the user from completing tasks efficiently.
ii. Medium severity - Issues that impede ease of use and understanding.
iii. Low severity - Issues that do not prevent users from completing tasks, but inconvenience the user.
c. Rationale - Describe the usability issue. Discuss the severity you assigned to the issue. Why is this an issue? How does it tie to the project resources and/or research? Justify your severity rating.
d. Recommendation - Recommend a path of action to address the usability issue. How can the issue be fixed or corrected?