Describe the components of a needs assessment used


Project Homework: Human Resource Management

Overview

For this milestone, review the case study, A.P. Moller-Maersk Group: Evaluating Strategic Talent Management Initiatives, through page 13 (up to HR Customer Initiative at Maersk) and the job posting for a Customer Service - CARE Business Partner. View the SHRM PowerPoint presentation and its note pages: Unit 6: Training Methods, Experiential Learning and Technology.

Using the material on needs assessment and training strategies provided in this lesson and the case study, in a short paper you should:

a. Illustrate the value of a training needs assessment in an organization in general, supporting your response.

b. Describe the components of a needs assessment used to determine the training requirements of a Customer Service - CARE Business Partner at Maersk.

c. Describe the importance of creating Specific, Measurable, Achievable, Realistic, and Time-oriented (SMART) objectives for a training plan.

d. Explain the importance of developing learning activities for a Maersk Customer Service - CARE Business Partner training program.

e. Describe how you would incorporate adult learning principles and methods of experiential learning from this course into the Maersk Customer Service - CARE Business Partner training program.

Format your homework according to the give formatting requirements:

a. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.

b. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.

c. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.

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HR Management: Describe the components of a needs assessment used
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