Problem 1: SWOT analysis is a technique to analyze the internal and external environments of a firm. What are its advantages and disadvantages?
Problem 2: Briefly describe the primary and support activities in a firm's value chain.
Problem 3: How can managers create value by establishing important relationships among the value-chain activities both within their firm and between the firm and its customers and suppliers?
Problem 4: Briefly explain the four criteria for sustainability of competitive advantages.
Problem 5: Under what conditions are employees and managers able to appropriate some of the value created by their firm?
Problem 6: What are the advantages and disadvantages of conducting a financial ratio analysis of a firm?
Problem 7: Summarize the concept of the balanced scorecard. What are its main advantages?