Assignment: Personal Reflection
Include intro, conclusion, and headings for each bullet and all URL's used for citations
Write a 700- to 1,050-word paper describing your experience in utilizing a public service. Address the following:
1. Discuss use of a public service that required a financial transaction or payment. Describe your experience and elaborate on the efficiency of the service.
2. Describe whether social networking services were employed by the public agency. Were stakeholders active in providing comments and/or blogs about the quality of service? Did the agency reach out to you via social networking for feedback or comments?
3. Based on your experience what are some recommendations for improving either the financial, customer service, and/or social networking components of the service?
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.