Describe a multichannel experience you have recently had, Marketing Management

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Describe a multichannel experience you have recently had

Problem

You get to be Joe and Jane! Describe a multichannel experience you've recently had with a retailer, and a omnichannel experience you've recently had with a retailer. BE SPECIFIC about the attributes that made the experiences one or the other and please number them (Use 1 for multichannel and 2 for omnichannel) so there is a distinction.

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Marketing Management: Describe a multichannel experience you have recently had

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